Privacy Policy

1. Who We Are

The Sim Lounge Golf & Sport ("we," "us," or "our") is an indoor golf and multi-sport lounge preparing to open in Palm Coast, FL. This Privacy Policy explains how we collect, use, store, and protect personal information through our website at https://the-sim-lounge.lovable.app and related email and text-message marketing.

2. Information We Collect

We collect information you choose to give us, which may include:

• Name
• Email address
• Phone number
• Messages or questions you submit
• Event or membership interests you share

We also collect technical information automatically, such as your IP address, browser type, device information, and pages visited, to help us understand how the Site is used and improve it.

3. How We Use Your Information

We use the information we collect to:

• Keep you updated on the lounge opening and construction progress
• Send founding member offers, pricing announcements, and promotions
• Respond to questions and event inquiries
• Send text-message updates when you have opted in to SMS
• Improve the Site and measure interest in features
• Comply with legal obligations

4. Email and Text Message Marketing

When you provide your email address or phone number and opt in, you consent to receive marketing and informational communications. You may receive emails from us about build updates, membership opportunities, and events. You may receive text messages from us about similar topics. You are not required to sign up for either in order to use the basic features of the Site.

You can stop email messages at any time by clicking the "Unsubscribe" link in any email. You can stop text messages by replying STOP to any message, or by emailing us at info@thesimlounge.com. Reply HELP for assistance.

5. How We Share Information

We do not sell your personal information. We share information only with trusted service providers who help us operate the Site and send communications, such as our email marketing provider, SMS platform, website host, and analytics provider. These providers are contractually required to use your information only to perform services for us and to protect it appropriately.

6. Cookies and Tracking

The Site may use cookies and similar technologies to understand how visitors interact with pages, remember preferences, and support analytics. You can control cookies through your browser settings. Blocking cookies may affect some Site features.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your information for as long as needed to provide the services described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you ask us to delete your information, we will remove it from our active systems unless we are required to keep it by law.

9. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To exercise any of these rights, or to update your preferences, contact us using the information below. We will respond as promptly as we can.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy as the Site and our practices change. The "Last updated" date at the top of this page shows the most current version. We encourage you to review it periodically.

12. Contact Us

The Sim Lounge Golf & Sport
Attn: Dorian Adams, Managing Director
890 Central Avenue, Suite E102
Palm Coast, FL 32164
Phone: 386-227-7461
Email: info@thesimlounge.com